Mila Care Squad - Investigating Mila connection issues – Incident details

All systems operational

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Investigating Mila connection issues

ResolvedMajor outage59 minutes

Affected

📡Device Connection

Major outage from 6:58 PM to 7:41 PM, Operational from 7:41 PM to 7:58 PM

😷Outdoor AQI Services

Major outage from 6:58 PM to 7:41 PM, Operational from 7:41 PM to 7:58 PM

🔑Account Creation & Login

Major outage from 6:58 PM to 7:41 PM, Operational from 7:41 PM to 7:58 PM

🏠Indoor AQI Services

Major outage from 6:58 PM to 7:41 PM, Operational from 7:41 PM to 7:58 PM

🤝Device Pairing

Major outage from 6:58 PM to 7:41 PM, Operational from 7:41 PM to 7:58 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.