Mila Care Squad - We are investigating an issue with device<>app connectivity. – Incident details

We are investigating an issue with device<>app connectivity.

Resolved
Major outage
Started 1 day agoLasted about 2 hours

Affected

🤝Device Pairing

Major outage from 6:55 PM to 7:10 PM, Operational from 7:10 PM to 8:57 PM

📡Device Connection

Major outage from 6:55 PM to 7:10 PM, Operational from 7:10 PM to 8:57 PM

🏠Indoor AQI Services

Major outage from 6:55 PM to 7:10 PM, Operational from 7:10 PM to 8:57 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.