Mila Care Squad - Mila app services degraded – Incident details

All systems operational

Mila app services degraded

Resolved
Major outage
Started 8 days agoLasted about 15 hours

Affected

😷Outdoor AQI Services

Operational from 3:42 PM to 10:35 PM, Major outage from 10:35 PM to 6:50 AM

🔑Account Creation & Login

Degraded performance from 3:42 PM to 10:35 PM, Operational from 10:35 PM to 6:50 AM

🤝Device Pairing

Degraded performance from 3:42 PM to 10:35 PM, Major outage from 10:35 PM to 6:50 AM

📡Device Connection

Operational from 3:42 PM to 10:35 PM, Major outage from 10:35 PM to 6:50 AM

🏠Indoor AQI Services

Degraded performance from 3:42 PM to 10:35 PM, Major outage from 10:35 PM to 6:50 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    We are continuing to take steps to mitigate this incident

  • Identified
    Identified

    We have identified an issue that is degrading Mila's app services and are working on a fix.