Users experience issues with app login & data load time

Resolved

Operational

Started 3 months ago Lasted 30 minutes

Affected

🔑Account Creation & Login

🏠Indoor AQI Services

Updates

Resolved
January 26, 2024 at 4:33 PM
Resolved
January 26, 2024 at 4:33 PM
This incident has been resolved.
Identified
January 26, 2024 at 4:06 PM
Identified
January 26, 2024 at 4:06 PM
We have resolved the issues with app logins and are investigating degraded performance on data loading.
Investigating
January 26, 2024 at 4:03 PM
Investigating
January 26, 2024 at 4:03 PM
We are currently investigating this incident.