Mila Care Squad - Notice history

All systems operational

📡Device Connection - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

😷Outdoor AQI Services - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

🔑Account Creation & Login - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 99.34%

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Jul 2023
Aug 2023
Sep 2023

🏠Indoor AQI Services - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

🧠Automagic Modes - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

🤝Device Pairing - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 99.24%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Notice history

Sep 2023

Users experiencing issues with app login
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2023

Users experiencing a loss in app connectivity
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Users experiencing a loss in connectivity
  • Resolved
    Resolved

    This incident has been resolved and historical data is available again.

  • Monitoring
    Update

    We are bringing our services down while we execute the process to return access to the historical data.

    Services will be unavailable for 10-15 minutes while the process completes.

  • Monitoring
    Monitoring

    We rolled-out a fix and are currently monitoring the result.

    Previously stored historical Indoor Air Quality data will be temporarily unavailable while we work to migrate that data into a unified data store.

  • Identified
    Update

    Services are returning to operational status, however, we are continuing to rollout a fix for this incident to bring all services back online.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Jul 2023

Users experienced a loss in app connectivity
  • Resolved
    Resolved

    We identified and resolved an issue that resulted in the Mila apps for iOS and Android from being disconnected with the Mothership.

  • Investigating
    Investigating

    We identified and resolved an issue that resulted in the Mila apps for iOS and Android from being disconnected with the Mothership.

Backend Maintenance scheduled for 11pm (23:00) PT Tonight
  • Completed
    July 21, 2023 at 8:00 AM
    Completed
    July 21, 2023 at 8:00 AM

    Maintenance has completed successfully

  • In progress
    July 21, 2023 at 6:00 AM
    In progress
    July 21, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    July 21, 2023 at 6:00 AM
    Planned
    July 21, 2023 at 6:00 AM

    Hi all 👋 Jeremy here from the Mila Cares Squad — we have planned a maintenance window scheduled for tonight at 23:00 PT.

    During our maintenance, communications between your Milas and the Mothership may disconnect. The pairing process may not be available during periods of the maintenance window, and Indoor Air Quality data won't be available while your Milas have been disconnected.

    Thank you for your understanding while we work through this routine maintenance to provide you with better services.

    Take care and breathe easy!

Jul 2023 to Sep 2023

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