Users may experience a loss in device connectivity

Resolved

Partial outage

Started over 1 year ago Lasted 6 days

Affected

🤝Device Pairing

📡Device Connection

🏠Indoor AQI Services

Updates

Resolved
January 09, 2023 at 2:43 PM
Resolved
January 09, 2023 at 2:43 PM
We resolved the issue.
Monitoring
January 07, 2023 at 11:57 PM
Monitoring
January 07, 2023 at 11:57 PM
We implemented a fix and we're currently monitoring the result.
Investigating
January 07, 2023 at 11:49 PM
Investigating
January 07, 2023 at 11:49 PM
We are currently investigating a new incident that's resulting in a partial outage for device connectivity/.
Monitoring
January 04, 2023 at 3:30 PM
Monitoring
January 04, 2023 at 3:30 PM
We implemented a fix and we're currently monitoring the results.
Investigating
January 03, 2023 at 9:40 PM
Investigating
January 03, 2023 at 9:40 PM
We're currently investigating a connectivity issue where some units may report a loss in connection. In the meantime, you can continue to monitor and adjust your Milas using the on-display controls. If you have Child Lock on and need to reset it, please turn your Mila off/on. We'll be back with an update as soon as we have one.