Mila Care Squad - We have identified an issue with app connectivity and user account access – Incident details

All systems operational

We have identified an issue with app connectivity and user account access

Resolved
Minor outage
Started over 3 years agoLasted about 2 hours

Affected

🔑Account Creation & Login

Minor outage from 10:49 PM to 12:30 AM

🤝Device Pairing

Minor outage from 10:49 PM to 12:30 AM

📡Device Connection

Minor outage from 10:49 PM to 12:30 AM

😷Outdoor AQI Services

Minor outage from 10:49 PM to 12:30 AM

Updates
  • Resolved
    Resolved

    All services are back online. 🎉 All in-app functionalities and services related to your Mila account have been restored.

  • Identified
    Identified

    We are currently investigating this incident. 👀 In the meantime, you may see some app latency. Mila units are unaffected by this, and the units themselves are fully online.