Mila Care Squad - Users may experience a loss in device connectivity – Incident details

Users may experience a loss in device connectivity

Resolved
Partial outage
Started over 1 year agoLasted about 2 hours

Affected

📡Device Connection

Partial outage from 1:30 AM to 3:17 AM

Updates
  • Resolved
    Resolved

    This issue has now been resolved and all Milas should be back online.

  • Investigating
    Investigating

    We're currently investigating a connectivity issue where some units may report a loss in connection. In the meantime, you can continue to monitor and adjust your Milas using the on-display controls. If you have Child Lock on and need to reset it, please turn your Mila off/on. We'll be back with an update as soon as we have one.