Mila Care Squad - Users may experience a loss in device connectivity – Incident details

All systems operational

Users may experience a loss in device connectivity

Resolved
Partial outage
Started almost 2 years agoLasted less than a minute

Affected

📡Device Connection

Operational from 12:40 AM to 12:40 AM

🏠Indoor AQI Services

Operational from 12:40 AM to 12:40 AM

🤝Device Pairing

Operational from 12:40 AM to 12:40 AM

Updates
  • Resolved
    Resolved

    We're currently investigating a connectivity issue where some units may report a loss in connection. In the meantime, you can continue to monitor and adjust your Milas using the on-display controls. If you have Child Lock on and need to reset it, please turn your Mila off/on. We'll be back with an update as soon as we have one.