Mila Care Squad - Notice history

All systems operational

📡Device Connection - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

😷Outdoor AQI Services - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

🔑Account Creation & Login - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

🏠Indoor AQI Services - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

🧠Automagic Modes - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

🤝Device Pairing - Operational

100% - uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

Notice history

Oct 2020

We are investigating a Mothership issue causing wonkiness with login, onboarding and modes
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2020

No notices reported this month

Aug 2020

Some Milas are offline
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

The outdoor air quality service is down for some users
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Indoor air quality and fan data and may have latency
  • Resolved
    Resolved

    We have pushed a major update to eliminate the telemetry data latency.

  • Monitoring
    Monitoring

    Fan speed and mode states are now functioning normally. However sensor tiles are loading slowly as we continuing working on the backend upgrades.

  • Identified
    Identified

    We are currently upgrading the backend cluster to manage the increasing loads. During this time your indoor air quality and fan speed data may have latency.

Newly paired Milas may take ~15mins to show up online
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are continuing to upgrade our systems to handle the rush of new Milas onboarding each day.

Maintenance underway, some services may be offline.
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    Maintenance and upgrades underway. Some services may be offline.

Aug 2020 to Oct 2020

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