Mila Care Squad - Notice history

All systems operational

🧠Automagic Modes - Operational

99.82% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

😷Outdoor AQI Services - Operational

100.0% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

🔑Account Creation & Login - Operational

99.82% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

🤝Device Pairing - Operational

99.82% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 99.52%

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Aug 2020
Sep 2020
Oct 2020

📡Device Connection - Operational

100.0% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

🏠Indoor AQI Services - Operational

100.0% uptime
Aug 2020 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2020
Sep 2020
Oct 2020

Notice history

View current status

Oct 2020

We are investigating a Mothership issue causing wonkiness with login, onboarding and modes
ResolvedPartial outage12 hours
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Sep 2020

No notices reported this month

Aug 2020

Some Milas are offline
Resolved8 hours 26 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

The outdoor air quality service is down for some users
Resolved6 hours 19 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

Indoor air quality and fan data and may have latency
Resolved739 hours 36 minutes
  • Resolved
    UTC
    Resolved

    We have pushed a major update to eliminate the telemetry data latency.

  • Monitoring
    UTC
    Monitoring

    Fan speed and mode states are now functioning normally. However sensor tiles are loading slowly as we continuing working on the backend upgrades.

  • Identified
    UTC
    Identified

    We are currently upgrading the backend cluster to manage the increasing loads. During this time your indoor air quality and fan speed data may have latency.

Newly paired Milas may take ~15mins to show up online
Resolved202 hours 55 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    We are continuing to upgrade our systems to handle the rush of new Milas onboarding each day.

Maintenance underway, some services may be offline.
Resolved5 hours 12 minutes
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    Maintenance and upgrades underway. Some services may be offline.

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Aug 2020 to Oct 2020

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